What to Say When. . .You're Dying on the Platform: A Complete Resource for Speakers, Trainers, and Executives

What to Say When. . .You're Dying on the Platform: A Complete Resource for Speakers, Trainers, and Executives

Provides information needed to organize, write, and deliver effective, entertaining speeches, from installations to toasts and roasts. This book pinpoints possible speaking contingencies, from failed electricity to a bored audience, and for each one tells how to prevent it, what to do about it, and what to say about it.

Thiagi's Interactive Lectures

Power Up Your Training with Interactive Games and Exercises

Thiagi's Interactive Lectures

World-famous lecturer, Thiagi, master of fun and games in training, has created a valuable resource for using lectures in the workplace setting for training and learning. He offers readers seven well-tested interactive lecture methods capable of turning almost any stand-up lecture into true two-way communication by incorporating highly stimulating game elements and exercises. Readers are encouraged to photocopy or modify these useful tools to meet the specific needs of most audiences and lecture topics.

Secrets of Connecting Leadership and Learning with Humor

Secrets of Connecting Leadership and Learning with Humor

Here is a researched-based book in which author Peter Jonas explores how humor can enhance both leadership performance and improve the learning environment. Jonas attempts to use research and brain-based concepts to build a theoretical foundation and then provides practical components for connecting leadership, learning, and humor. Individuals need to understand the theoretical nature of leadership before they can translate the concepts into practice on a daily basis. The same is true for humor. The main theme of the book is that the proper use of humor will not only increase learning comprehension, but it can be used as an important tool for leaders to enhance their effectiveness. Throughout the book, Jonas has interjected humorous jokes, stories, puns, exercises, activities, expressions, etc. in order to show specific examples to provide the reader with material that can be used in leadership situations and the classroom. The materials in the book can be learned, saved for later, or copied for immediate use. Moreover, each chapter is fun to read and contains practical points and examples of how to integrate humor into daily leadership activities and lesson plans. For teachers and leaders, or anyone in the field of education.

Measuring and Improving Patient Satisfaction

Measuring and Improving Patient Satisfaction

Measuring and Improving Patient Satisfaction provides a detailed "how-to" approach to establishing an effective patient satisfaction measurement program. The reader learns how to measure patient satisfaction and act upon the information obtained from patient satisfaction surveys. The book is based on the author's own experience in creating and implementing a patient satisfaction measurement program for the Med-Partners Friendly Hills Health Network in Southern California.

Presentation Basics

Presentation Basics

Presentation Basics tackles a subject that often frightens and even incapacitates many otherwise confident people giving a presentation. The simple, step-by-step approach guides readers through the entire process from preparation, to creating the right environment, to recovery when things go wrong in a presentation (an inevitable occurrence for even the most prepared and confident presenter). Readers will find dozens of solid suggestions on improving presentation skills by following a series of recurring icons throughout the book that function as a learning road map of essential knowledge for both new and occasional presenters."

Medien - Wissen - Bildung

Explorationen visualisierter und kollaborativer Wissensräume

Medien - Wissen - Bildung

Der vorliegende Band befasst sich mit Dynamiken und Transformationsprozessen an den Schnittstellen medialer, sozialer und organisationaler Entwicklungen. Die Beitr ge zielen auf die Erkundung inter- und transdisziplin rer Diskursfelder. Sie thematisieren kontempor re und zukunftsweisende Formen der Visualisierung und kollaborativen Nutzung von Wissensr umen.