Employment Relations in the Hospitality and Tourism Industries

Employment Relations in the Hospitality and Tourism Industries

Uniquely combining employment relations and the hospitality and tourism fields, this book draws on recently published sources to give readers a comprehensive and internationally comparative perspective on the subject area. It boldly extends the traditional analysis of employment relations by integrating new topics such as the role of customers and the implication of gender at work, into the discussion. It also explores issues of continuity and change in a specific service sector, examining the industry by workplace size and sub-sector. This timely book is one of the first of its kind to consider contemporary issues such as skills shortages, labour turnover and training, as well as changes in employment protection law in different areas of the hospitality industry. This book is an invaluable resource for anyone studying hospitality and tourism, industrial relations and human resource management. It is illustrated with numerous case studies, and includes material from fifty countries, across all continents, ensuring a fully international view is presented.

Employment Relations

Fairness and Trust in the Workplace

Employment Relations

*Shortlisted in the Management and Leadership Textbook Category at CMI Management Book of the Year Awards 2017* 'In this new, original book, Cecilie Bingham puts fairness, trust, organisational justice, and power at the heart of employment relationships in a variety of settings. This thought-provoking text provides academic, practical and theoretical insights into the contested nature of contemporary work and employment relations at workplace level. It should become essential reading for students, scholars, practitioners and policy-makers in the field.' - Professor David Farnham, University of Portsmouth, UK Mapped to CIPD learning outcomes at level 5 and level 7, Employment Relations: Fairness and Trust in the Workplace critically reflects on current research, commentary, evidence and practice in the employment relationship with a unique focus on organizational justice. Combining theoretical concepts, tools and models with practical examples, it is packed with innovative learning features designed to help students to engage with the subject, including: Extracts of recent news items linked to chapter content Insights to help link theory and practice supported by podcast interviews on the book’s companion website A series of case study ‘snippets’, activities and revision exercises. The book is complimented by a companion website featuring a range of tools and resources for lecturers and students, including PowerPoint slides, Instructors' manual, multimedia links and free SAGE journal articles. Suitable for Undergraduate and Postgraduate students on Employment Relations, Industrial Relations or HRM courses.

Employment Relationships

Workers, Unions and Employers in New Zealand

Employment Relationships

By bringing together the views of employers, unions and academics, the wholly new edition of Employment Relationships provides an unrivalled introduction to current trends and issues in New Zealand employment relations. Ten years after the passage of the Employment Relations Act 2000 (ERA), the time was ripe for this important reassessment of the key forces shaping the nature of work in New Zealand. The new edition of Employment Relationships looks at the major issues associated with employment relations: public policy, collective bargaining, employee representation, labour market adjustments, changes in employment law and trends in employment institutions. And the book tackles key questions: Has the Employment Relations Act supported collective bargaining or allowed the expansion of individual contracts? How have unions and employers reshaped the workplace over the last decade? What does the future hold? Employment Relationships is an excellent resource for teaching, for employment relations practitioners as well as for researchers in the field both in New Zealand and internationally. As New Zealanders debate how to move towards the elusive 'high skill, high growth' knowledge economy, this book looks at the key role that employment relations will play in that future.

Employment Relations

Industrial Relations and Human Resource Management in Australia

Employment Relations

This text integrates industrial relations and human resource management theory and practice in Australia. It uses the concept of strategic choice to cross the traditional subject boundaries between the two areas, placing the development of employment relations in Australia in its historical context.

Employment Relations

Employment Relations

This second edition traces the changes that have taken place within the employment relationship since 1999, mainly within the UK, but also, where relevant, in relation to the European Union member states.

The Handbook of Employment Relations

Law and Practice

The Handbook of Employment Relations

Changes in working patterns and technology over the last decade have revolutionized the way we work. More people than ever work in white-collar jobs and are unlikely to organize collectively. Other issues such as careers, the long-hours culture, the global economy, an ageing workforce, and changes in employment legislation have completely transformed the working landscape. This long-awaited fourth edition of the Handbook of Employment Relations, Law and Practice (originally published as the Handbook of Industrial Relations Practice) has been revised to reflect these changes. In this comprehensive handbook, a host of acknowledged experts have been brought together to consider all aspects of employment relations. Topics include: the influence of the EU employment relations and the information society unfair dismissal health and safety pay working time and other employment rights alternative dispute resolution managing the employment relationship employment relations in smaller firms trade unions pay and performance sickness and absence training and development managing change. The Handbook of Employment Relations, Law and Practice is an invaluable source of guidance and practical advice for resolving day-to-day issues that arise in the workplace. Practitioners, students and managers alike will find it an essential tool that they will refer to again and again.

Labor Markets and Employment Relationships

A Comprehensive Approach

Labor Markets and Employment Relationships

This innovative text grounds the economic analysis of labor markets and employment relationships in a unified theoretical treatment of labor exchange conditions. In addition to providing thorough coverage of standard topics including labor supply and demand, human capital theory, and compensating wage differentials, the text draws on game theory and the economics of information to study the implications of key departures from perfectly competitive labor market conditions. Analytical results are consistently applied to contemporary policy issues and empirical debates. Provides a coherent theoretical framework for the analysis of labor market phenomena Features graphical in-chapter analysis supplemented by technical material in appendices Incorporates numerous end-of-chapter questions that engage the analysis and anticipate subsequent results Includes innovative chapters on employee compensation methods, market segmentation, income inequality and labor market dynamics Balances theoretical, empirical and policy analysis

The Protection of Working Relationships

A Comparative Study

The Protection of Working Relationships

In recent years it has become clear that many businesses, motivated by avoiding the rigidity and the price tag associated with labour law and social security, have succeeded in eroding the protection of labour law by creating numerous categories of workers classified as non-employees. In 1996 the International Labour Organisation (ILO) adopted Recommendation 198, which asks its Members to undertake action to reduce 'disguised' employment relationships, with the goal of ensuring that those actually working in an employment relationship are actually given the corresponding legal status. Though these are - from a legal approach - two conceptually different phenomena, they are closely related from a social policy point of view. In order to make a substantial contribution to the discussion on these developments a group of noted European labour law scholars has undertaken the research assembled in this book, recommending labour law reforms based on a close examination of existing conditions. The eight authors analyse measures and legal instruments offered by the European Union and the ILO to cover persons performing personal work, as well as specific developments in Belgium, France, The Netherlands, Poland, Germany, and the United Kingdom. In each case they describe viable ways in which categories of persons not treated as employees can be brought under the protection of labour law and how the distinction between employees and self-employed can become more clear. In a concluding final Chapter comparative conclusions are drawn on the basis of this study and recommendations are given to the EU, the ILO and the individual Member States. Among the specific issues covered are the following: * redefining the subordination criterion; * the role of the courts; * determination of the contract of employment; * forms of labour involving more than two contracting parties (e.g., employment agency arrangements); * the legal position of temporary workers; * 'employee-like' persons, e.g., home-workers or commercial representatives; * the 'bogus' self-employed; * introduction and effect of legal presumptions in labour law and/or social security; * developing uniform criteria for the employment relationship; * criteria for identifying self-employed but economically-dependent workers; * extension of protection of labour law to persons other than employees or the self-employed; and * social rights applicable to all work contracts irrespective of their formal qualification; * floor of core rights. This study seriously contributes toward overcoming the reluctant and piecemeal measures commonly taken to extend the protection of the employment contract. Although the authors acknowledge the continuing tension between labour law protection and the need for a flexible workforce, they also recognize the positive effects of best practices that lead to more certainty, fewer disputes, and clear (but still flexible if necessary) agreements. The book will be warmly welcomed as a signal contribution to addressing what one labour law scholar has called 'the most important industrial relations issue of our time.'

The Employment Relationship: Key Challenges for HR

The Employment Relationship: Key Challenges for HR

Challenges Facing the Employment Relationship in Future Organizations addresses the issues of change within employee relationships resulting from the impact of factors such as: * international competitive pressures * technological change * changing individual expectations and behaviours The new employment contract is analysed from inside and outside organizations and the issues are addressed from both a human resource management and work psychology perspective. This book: * Reviews the phenomenon of globalization, outlining the current impacts on the employment relationship and summarizing the assumed impacts on future work * Looks at the employment relationship from a labour market perspective and reviews the evidence on an increasing individualization of the employment relationship * Reviews work by psychologists on the changing psychological contract * Provides an overview of new forms of work organization, drawing attention to research on virtual organization and implications of e-enablement * Outlines the challenges to the employment relation on a global scale