Cultural Intelligence

Improving Your CQ to Engage Our Multicultural World

Cultural Intelligence

An intercultural ministry expert demonstrates the necessity of Cultural Intelligence for effectively serving an increasingly diverse church and world.

Handbook of Cultural Intelligence

Handbook of Cultural Intelligence

Cultural intelligence is defined as an individual's ability to function effectively in situations characterized by cultural diversity. With contributions from eminent scholars worldwide, the "Handbook of Cultural Intelligence" is a 'state-of-the-science' summary of the body of knowledge about cultural intelligence and its relevance for managing diversity both within and across cultures. Because cultural intelligence capabilities can be enhanced through education and experience, this handbook emphasizes individual capabilities - specific characteristics that allow people to function effectively in culturally diverse settings - rather than the approach used by more traditional books of describing and comparing cultures based on national cultural norms, beliefs, habits, and practices.The Handbook covers conceptional and definitional issues, assessment approaches, and application of cultural intelligence in the domains of international and cross-cultural management as well as management of domestic activity. It is an invaluable resource that will stimulate and guide future research on this important topic and its application across a broad range of disciplines, including management, organizational behavior, industrial and organizational psychology, intercultural communication, and more.

Cultural Intelligence

People Skills for Global Business: Easyread Large Edition

Cultural Intelligence

What this globalization means for businesspeople is that the need to interact with people who are culturally different has never been greater and will only increase in the future. Cross-cultural people skills are important because managing people effectively is key to organizational effectiveness, and the people in organizations are increasingly multicultural. This book is about becoming more effective in dealing with people from different cultural backgrounds. It is about acquiring the global people skills that are important for twenty-first-century managers. It is for people who travel overseas and encounter new cultures, as well as for those who stay at home and find that other cultures come to them. It is about acquiring the cultural intelligence not only to survive without difficulty or embarrassment in the new global, multicultural business environment, but to pursue your goals in this environment with the confidence needed for success.

Cultural Intelligence

Individual Interactions Across Cultures

Cultural Intelligence

In a global market where international teams, initiatives, and joint ventures are increasingly common, it is extremely important for people to integrate themselves in new cultures. Strategies for selecting and training people on global perspectives are critical for managing business. In this book, the authors develop the idea of cultural intelligence and examine its three essential facets: cognition, the ability to develop patterns from cultural cues; motivation, the desire and ability to engage others; and behavior, the capability to act in accordance with cognition and motivation. They explore the fundamental nature of cultural intelligence and its relationship to other frameworks of intelligence.-Back cover.

CQ

Developing Cultural Intelligence at Work

CQ

This book helps a manager understand and assess personal cultural intelligence and how to leverage this capability in diverse work environments.

Leading with Cultural Intelligence

The New Secret to Success

Leading with Cultural Intelligence

You've gotten used to managing a diverse workforce. You deal with vendors across the globe. You see people as people, whether they're Chinese, Indian, Mexican, or American. You know the basic protocols to follow and the taboos to avoid. Still, when you arrive in another country or sit down to negotiate with someone from a different culture, you feel anxious and awkward, and often wind up saying or doing something wrong. You're not alone. Seventy percent of international ventures fail because of cultural differences. Do you need to speak multiple languages and have a Ph.D. in international relations to succeed in these global times? The reassuring reality is that you don't need to master all the norms and nuances of the myriad of cultures you encounter. What you need is CQ. That's short for Cultural Intelligence, a new set of skills and sensitivities that picks up where EQ leaves off. Leading with Cultural Intelligence is a ground-breaking guide to developing the repertoire and perspective to lead across a wide range of cultures--effectively, respectfully, and confidently. A global leadership consultant, David Livermore presents a proven model for success in any unfamiliar cultural context. It's easy to grasp and follow, yet radically different from simplistic approaches that focus on mimicking other cultures' gestures and phrases. Rooted in rigorous research spanning 25 countries, the CQ way of relating to and inspiring people from different national, ethnic, and organizational cultures is an ongoing cycle. You'll learn how to lead cross-culturally--and continually grow in proficiency and comfort--by applying a process with four key components: Drive. What's your motivation for this cross-cultural assignment? How can you increase your confidence level? Knowledge. What specific cultural systems, issues, and values do you need to understand? Strategy. What information do you need to map out a successful cross-cultural plan? What assumptions do you need to check? Action. What communication style and behaviors should you adapt for this intercultural interaction? At every step, you'll find helpful summaries and best practices. You'll also gain valuable insights into common situations, from eating unfamiliar local delicacies to apologizing, through the stories of frequent cross-cultural travelers. With Leading with Cultural Intelligence as your trusted compass, you'll be able to thrive in the global business climate and handle multi-cultural hurdles in your own backyard. By raising your CQ, you'll also contribute to the greater good of equal humanity for all. David Livermore, Ph.D., is Executive Director of the Global Learning Center in Grand Rapids, Michigan. In addition, he is a Senior Research Consultant with the Cultural Intelligence Center in East Lansing, Michigan, and a Visiting Research Fellow at Nanyang Technological University in Singapore. He has done consulting and training with leaders in 75 countries across the Americas, Africa, Asia, Australia, and Europe. Visit www.davidlivermore.com

The Cultural Intelligence Difference -Special eBook Edition

Master the One Skill You Can't Do Without in Today's Global Economy

The Cultural Intelligence Difference -Special eBook Edition

Most people know that some basic cultural sensitivity is important. But few have developed the deep cultural intelligence (CQ) required to really thrive in our multicultural workplaces and globalized world. Now everybody can tap into the power of CQ to enhance their skills and capabilities, from managing multi cultural teams and serving a diverse customer base to negotiating with international suppliers and opening offshore markets. The Cultural Intelligence Difference gives readers: * Customized strategies for improving interactions with people from diverse cultures * New findings on the bottom-line benefits of cultural intelligence * Examples of major organizations that use CQ to achieve success A high CQ points to more than just cultural sensitivity. It is linked to improved decision making, negotiation, networking, and leadership skills-and provides a crucial advantage in a crowded job market. The Cultural Intelligence Difference delivers a powerful tool for navigating today's work world with finesse-and success.

Cultural Intelligence

People Skills for Global Business: Easyread Edition

Cultural Intelligence


Leading with Cultural Intelligence

The Real Secret to Success

Leading with Cultural Intelligence

Business today is global-and success requires a new set of skills. But not to worry, whether you're negotiating with vendors in Asia, exploring potential markets in Africa, or leading a diverse team at home, you don't have to master the nuances of every culture you encounter. With Cultural Intelligence, or CQ, you can lead effectively in any context. Featuring fresh research, case studies, and statistics on the ROI of improving your CQ, this new edition of Leading with Cultural Intelligence details a powerful, four-step model for becoming more adept at managing across cultures: Drive-boost your motivation for and confidence in interacting with other cultures Knowledge-understand the relevance of differences in religion, values, norms, and languages Strategy-plan ahead for unfamiliar cultural settings, but remain flexible if actual experience differs from expectations Action-successfully adapt your behavior to each situation With Leading with Cultural Intelligence as your guide, you'll be able to thrive in any business environment-whether it's across the world or in your own backyard.